Reviews & Testimonials
Read some of what our customers have to say
We had a clogged kitchen sink. Rene came in quickly unclogged the sink and got the job done in a professional manner. I appreciated that he did not try to tell me that we needed to update our whole plumbing system or have work done that was not necessary. ( like the $89 any drain company that wanted to charge me $399 for one sink) Empire Plumbing Systems will be our go to plumber from now on!
Can’t say enough how great service was - knowledgeable, on time, efficient with scheduled work and trustworthy. You know you are getting a good job. Highly recommended.
Rene from Empire Plumbing went above and beyond with the service I needed. Had a kitchen faucet replaced and he not only had to be a contortionist under the sink, with a small space to work in, he had the challenge of getting a siezed bolt off of the original faucet (caused by our hard water. He was polite, professional, and did a great job! Will definitely call on Empire Plumbing when needed in the future! Thank you, Rene!
EPS did an amazing job fix my main line that was leaking....
On time, great attention to detail and no ups or extras, price was as quoted. He's a one man show who owns his business and works hard to keep up his excellent reputation. Will definitely use again.
Renee has helped me with multiple plumbing issues and is incredibly fair and honest. I would recommend him to anyone looking for plumbing services in the inland empire.
My go-to plumber from now on. Amazing service. Great pricing. Knowledgeable. Honest. Extremely happy! Thank you Rene.
Rene was great thinking through the situation and recommending alternative solutions. His price was reasonable. Friendly and polite.
Rene at Empire Plumbing is THE BEST. He helped me find the perfect tankless water heater, and made the installation process so simple! Rene even told me which energy efficiency rebates I could get from the city with my new system! Thank you so much Rene for being on time, professional and for all of your help! I was extremely satisfied with your work!
Owner, Rene is very responsive and helpful. Have hired him numerous times and always happy with his work.
Friendly and quick
Rene is wonderful to work with
Honest, personable and great to work with, which is a difficult combination to find. He will be our "go to" for any plumbing issues going forward.
Great service! called in the morning and rene was able to fix our clogged shower tub the same day! I appreciate having it done so quick!
Rene and Michael did an excellent job with our reroute on a slab leak. Responded to my house within an hour of my original call. Diagnosed the issue we were having and made all necessary repairs the following morning! Very honest, knowledgeable and professional! Would highly recommend EPS for any and all of your plumbing needs!
Rene was able to fix a kitchen sink clog that the plumber from First American Home Warranty was not able to clear. He came out the same day, and fixed it right away using the same method that the incompetent plumber from the home warranty company used. Rene charged me a reasonable price for his services, and he was also quite friendly.
Rene is professional and kind. Appreciated that he was able to complete the sane day. Life saver!
Rene is extremely professional and helpful! Quick, reliable service that you can trust!!
Fantastic work! Prompt service! Was here when he said he would be! Renee is a pro and I really appreciate the service. Highly recommended!
Excellent: excellent crew, high standards, reasonable price, friendly, and prompt.
This is the second time I have used Empire Plumbing Solutions. Rene has been helpful, polite, responsive and the service has been great both encounters. I would definitely recommend using them :) . Thank you Rene!
Rene was able to respond and perform needed repairs quickly with no false promises at a very reasonable cost. Highly recommend!
Empire Plumbing always does an excellent job. I appreciate that they are very responsive and will do whatever it takes to get the job done quickly and professionally.
Rene was very knowledgeable with the job I had for him.
I got the referral for this company in a local Facebook group and I'm glad I choose this company, fast response, professional work and very honest pricing for their services, Rene came out the next day to take care of the clogged sink drain in a matter of a few minutes, it was very pleased with the overall experience and professionalism from Rene, a couple weeks after my main drain line clogged and I didn't hesitate to call Rene again and sure enough he showed up the next day and took care of the issues fast , I know I will be a client for a long time, so if you have any plumbing issues make sure you give Rene a call and I'm sure you will be happy with the excellent service he provides, thanks again!
Rene was reliable and easy to deal with. Very upfront and clear with the job to be done during the visit. I appreciate you always. This is my second job that I’ve requested and both was wonderful experience. Will definitely recommend to friends and families. Thank you.
Very good customer service and professional.
Response time was quick and on time. Excellent communication in setting up appointment and explaining plumbing issue, very knowledgeable, professional, thorough and respectful of my home and new carpet. Highly recommend.
Renee was fantastic, timely, and informative.
René was prompt at responding. He was even early before hiring him and after hiring him. I love that. He was very honest too. I thought I had a leak inside the wall but he inspected the issue and it turns out it was the pressure regulator valve. He did a very clean job. Now I know who to call for any plumbing issues. Thank you Rene.
Professional, fast, and clean, as well as reasona ly priced to replace the garbage disposal.
Worked was done quickly and professionally.
Great service
Renee and his coworker, Mike did a very awesome job fix my leak would highly recommend
Thank you so much for fixing out toilet!
Rene was awesome! I called earlier today to request a drain clean at any point this week (not an emergency). He said he could swing by as early as the next day in the afternoon but contacted me later the same day asking if I was available for him to come a day early! I was and he arrived, handled the clog within minutes, and explained the warranty. Absolutely a life saver and I will be calling the company for any future issues.
Installed the gas pipe in the fireplace, always does an excellant job
Our 12 yr old water heater stopped working without notice on a cold winter morning, not an inviting time for a cold shower. We had been planning to get a tankless water heater and had researched several companies and found Empire Plumbing Solutions (Rene Perez) would be our choice. Learned a family member and also a nearby neighbor had also used EPS for same service. I called, spoke with Rene and he came out same day to look at our needs. He even tried to do a temp lighting of our old water heater so we could have hot water but the tank was totally inoperative. Within day and half he brought new tankless system, removed our old tank, did modifications to gas and water lines as needed and we had hot water as soon as he was done. I found him very honest, fully informative and meticulous doing the high quality installation of our system. He answered all questions, fully explained what to expect with honest answers, and could not have been more professional. We fully recommend EPS and Rene Perez to anyone considering a tankless system which allows continuous hot water when dishwasher, washing machine, and several showers are in operation at the same time... Amazing experience.
This is the second time I’ve used Rene for repairs, and he always goes above and beyond to make sure you’re taken care of. A+++ service!
Rene and his crew were professional fixed the problem and were very neat didn't leave no mess just an outstanding job I highly recommend them for any plumbing needs.
Water purification system installation. Renee did a phenomenal job. He is thorough and I would recommend his services to anyone looking for a perfect plumber.
When we had a plumbing leak in the wall, Empire responded quickly and expertly repaired the problem right away.
Knowledgeable, on time and very professional. Will use Empire Plumbing Solutions again.
Brian is amazing ! very responsive , gets the job done ! Reasonable fees ! Thank you !!
I had a plumbing emergency yesterday evening and was so relieved when Rene told me he would come over that very same night. I’m impressed with his professionalism and his ability to fix my issues. Thank you again for everything!
I got quotes from 5 different plumbers ranging from 5k-12k, all with different diagnoses. Rene came out and diagnosed the issue right away (slab leak), ran some tests and confirmed it was that issue. He fixed it soon after and invoiced me for a fraction of what I was quoted from other plumbers. His 30+ years of experience shined through, and I will be calling him back for any future plumbing issues.
Renee was great. I had a wonderful experience. I would recommend anyone who needs plumbing services. He was very responsive, great service, and affordable price.
very satisfied with the value and quality of work.
We have had two occasions recently to need a plumber and Rene has saved us both times! He is available, professional, and does a great job. He is definitely going to be our family plumber moving forward. Thank you so much Rene for everything!
Rene at EPS is the best!! Very reasonable prices for quality work! He was prompt responding even though he is busy... He is in high demand but will make sure to come in and do the job right. Highly recommend, will use him again.
Very professional. Work came out great. I would recommend services from Empire Plumbing Solutions anytime. We will definitely be using them for all our plumbing needs